Shakespeare Theatre Company, performing at the Klein Theatre and Harman Hall in downtown Washington DC, seeks part-time Box Office Sales Associates. These positions provide the highest level of customer service to STC patrons and handle customer service problems as they arise, while ensuring a positive resolution. Responsibilities include selling tickets to all productions, processing exchanges, and selling subscriptions, by phone, in person or by email. Distributing tickets during will calls, checking and responding to all messages in the email and voicemail box. In lobbies, answering questions from patrons, keeping the lobby area clean, safe, and accessible during daytime hours, and providing a wide variety of information in a helpful and professional manner. All associates are required and are paid to see our productions during preview week; our shows this season include The Score, Frida+hellip;A Self-Portrait, A Midsummer Night+rsquo;s Dream, A Raisin in the Sun, Romeo and Juliet, and Follies. The hourly rate for these positions is $19.00.

Candidates should have experience in Tessitura (or any ticketing system) and Windows, prior customer service experience, attention to detail, a calm and pleasant demeanor, and a desire to help others. Please note that this position requires evening and weekend shifts.

Shakespeare Theatre Company is committed to building an inclusive, equitable, and anti-racist organization that better reflects the community where we reside and work. To learn more about our on-going efforts and to read our Anti-Racist Action Plan, please visit https://www.shakespearetheatre.org/about/equity-diversity-inclusion/. If you are interested in this position, please apply on our website at http://www.shakespearetheatre.org/about/careers-and-casting/jobs/, or you may send a cover letter, resume, and references to employment@shakespearetheatre.org.