Orlando Shakes in partnership with UCF, Central Florida's leading professional regional theatre, seeks an experienced Patron Services Manager to lead its Box Office and ticketing database operations.

This leadership position supervises Patron Services staff, manages the Spektrix CRM system, oversees ticketing operations and reporting, and delivers exceptional customer service for patrons and donors.

The ideal candidate has experience managing a performing arts box office, supervising staff, working with ticketing/CRM systems (Spektrix preferred), and using data to support organizational decision-making. Strong communication, organizational, and problem-solving skills are essential.

Excellent benefits include health, dental, and vision insurance, 403(b), paid time off, telehealth, and complimentary and discounted theatre tickets.

For the complete position description, qualifications and application instructions, please visit orlandoshakes.org/careers.

Qualified applicants can apply at: jobs@orlandoshakes.org "Your Name"and "Patron Services Manager" in the subject line.

Please submit a current resume, cover letter and references (with e-mail contact) as a PDF.