JOB TITLE: Box Office Associate
REPORTS TO: Box Office Manager
OBJECTIVE: Provide support for the marketing team by giving excellent customer service to patrons through the ticket sales process.
HOURS: Part-Time; 10-20 hours per week; Box Office is open Tuesday +ndash; Friday, 10am-2pm; Saturday, Sunday and evening hours based on weekly performance schedule.

JOB RESPONSIBILITIES / DUTIES:
Providing excellent customer service to all guests of Casa Manana
Processing ticket sales and answering patron questions with poise and patience
Balancing cash and receipts with manager
Addresses all customer concerns related to ticket processes, policies, seating maps and show details
Perform other responsibilities and duties as requested

EDUCATION: High school diploma or equivalent

SKILLS: Must have strong customer service skills; Proficient with computer software systems; Organized, efficient and detail-oriented

EXPERIENCE: Background in customer service required. Previous box office experience preferred.

To apply send resume + cover letter to employment@casamanana.org.