APPLY ONLINE:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1e34a693-c727-4bad-a375-635146a58b08+ccId=9200737112200_2+type=JS+lang=en_US+jobId=561626

TITLE: Conservatory Operations Manager
REPORTS TO: Director of the Conservatory
STATUS: Full-Time Exempt
SALARY: $75,000-$82,500 + Benefits (Medical, Dental, Vision)
START DATE: May 11, 2026 (Negotiable)

ABOUT A.C.T.
American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. A.C.T.'s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun. A.C.T. is a Tony Award-winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.

ABOUT THE CONSERVATORY DEPARTMENT
A.C.T.'s Conservatory department operates five core programs bringing theater-focused training to student learnings of all age ranges and experiences; Studio A.C.T., Young Conservatory, San Francisco Semester, Summer Training Congress, and A.C.T. @work. We have four support programs including our library, alumni relations, registrar, and recruitment workshops. Annually, we work with 30-65 full-time students; 70 faculty, and 1600 part-time students. Our programming runs year-round in session blocks, seven days a week, morning to evening, with holiday breaks.

A.C.T.'s Conservatory envisions being a hub for theater education and training that inspires and shapes the passions of live theatre for all. Each program offers different perspectives on theater and the craft of acting, with a variety of learning progressions for actors who wish to build a long-term relationship with their artistry and with A.C.T.

POSITION PURPOSE:
The Conservatory Operations Manager provides administrative support, primarily logistical, scheduling, and financial-operation based, to all conservatory programs, to bring quality training opportunities and life-long learning through theater-based classes. The position collaborates with multiple outside departments; primarily finance, production, facilities, and human resources; to ensure all conservatory programs have adequate resources to run. They collaborate with program directors to fulfil their visions' needs, managing expectations with available resources. Primarily management, organization, and task oriented.

RESPONSIBILITIES:
Please note that this list is not exhaustive, but rather a representation of job duties.
- In coordination with finance department and program directors, manage all financial procedures within the conservatory department, including budget creation, management and forecasting, as well as day to day operations in accounts payable, receivable and credit card reconciliations.
- Manage the scheduling and maintenance of all conservatory studios in collaboration with facilities, rentals, and production departments.
- Maintain department programming calendar in collaboration with program directors to fulfill faculty, students, and curriculum scheduling needs.
- Managing faculty and guest artists contracting, onboarding, and payments with HR department.
- In collaboration with Director of the Conservatory, create and maintain standard operating procedures for department operations.
- With department support staff; planning, managing, and execution of special department events and programs, including Kick-off, Showcase Class, and alumni events.
- Collaborate with the Director of the Conservatory to set operation policies for conservatory employees and students.
- Specifically leads scheduling, operations, and communications between faculty and administrative staff for Conservatory's Intensive Acting Programs.
- In Collaboration with the Director of the Conservatory, envisioning, managing, and executing alumni relationship communication, opportunities, and events.
- Advocate interdepartmentally for conservatory program needs.
- Supervise junior staff positions to assist with program coordination and execution.

QUALIFICATIONS + QUALITIES:
Required/Minimum Qualifications or Basic Qualifications:
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
- Alignment with A.C.T.'s Mission, Values and commitment to Equity, Diversity, and Inclusion.
- Moderate experience working with Microsoft Suite (Outlook, Word, Power Point).
- Advance experience with Microsoft Excel.
- Demonstrated experience of budget and accounting management with a large budget (Plus: 1M+).
- Moderate to advance experience working in an office administrative experience.
- Moderate experience supervising staff.
- A passion for learning and learning environments; to support students, as well as being part of a department that values individual growth and learning experiences; providing and receiving constructive feedback.
- Experience with the following software and administrative tools; Docusign, WhenIWork (Payroll), Sage (Finance Management), ADP (HR), and Tessitura (CRM), are a plus.

Knowledge, Skills and Abilities:
- Demonstrated skill in understanding of cultural differences.
- Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.
- Strong awareness of performing arts-based production, training, and artistry process.
- Strong leadership, delegation, and organization skills.
- Open communicator, with a growing self-awareness on articulate needs, and monitoring expectations.
- High level of Emotional Intelligence (EQ) and commitment to anti-racist work.
- Strong interpersonal skills, including negotiation and diplomacy.
- Ability to switch between seeing big picture department needs and attention to detail.

WORK ENVIRONMENT + BENEFITS:
This role is based in San Francisco with hybrid work flexibility. A.C.T. offers a comprehensive benefits package, including medical, dental, and vision insurance; paid vacation and sick leave; and access to live theater performances and professional development opportunities.

Diversity makes us stronger. A.C.T. is committed to diversity in its programming and creating an inclusive work culture and environment. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. If you'd like to learn more about A.C.T.'s values, mission, and EDI initiatives, please visit www.act-sf.org.