Automation Service Coordinator with Rigging and Automation Systems

Location: New Jersey
Employment Type: Full Time

Our client is seeking an Automation Service Coordinator to support the delivery, commissioning, and ongoing service of theatrical automation and counterweight rigging systems. This role works closely with Project Management, Engineering, controls partners, and manufacturing teams to ensure projects are properly documented, prepared for commissioning, and supported throughout the system lifecycle. The ideal candidate is detail-oriented, organized, and comfortable balancing technical coordination with customer interaction.

Responsibilities:
Support coordination of automation and rigging projects from pre-commissioning through system handoff

Generate and maintain standardized project documentation and records

Coordinate with project managers, engineers, and controls subcontractors to ensure readiness for installation and commissioning

Assist with commissioning planning and site coordination

Provide site reporting and travel support as required

Respond to customer service inquiries and support ongoing system needs

Assist with service outreach and follow-up communications

Maintain accurate documentation and ensure quality standards are met throughout project execution

Qualifications:
Working knowledge of theatrical rigging and automation systems

Strong attention to detail and organizational skills

Ability to work independently and prioritize multiple tasks effectively

Excellent time management and communication skills

Comfortable interacting with customers and supporting service-related conversations

Willingness to travel for project and site support

About Theater Outsource
TheaterOutsource.com is the entertainment industry's dedicated recruiting partner, connecting top tier talent with the companies that bring stages, venues, and experiences to life. From lighting and rigging to AV, scenic, and systems integration, we specialize exclusively in entertainment technology.

We work with manufacturers, integrators, and production companies nationwide, delivering permanent placements with no upfront cost and a 90-day guarantee.

We deliver the Talent.