POSITION OVERVIEW

Jacob+rsquo;s Pillow seeks an Assistant Programming Manager to join the Programming Department and work closely with/report directly to the Programming Manager. The Assistant Programming Manager supports the logistics for advancing performances, events, and special projects. This includes oversight of all transportation arrangements, supporting housing coordination, hospitality, arranging complimentary tickets, and tracking data. The Assistant Programming Manager will assist in tracking the Programming Department+rsquo;s annual budget, support special events, and help realize the logistical requirements for events associated with performance programming at the Pillow.

KEY RESPONSIBILITIES

Operational Support

Coordinate transportation services utilizing both Pillow employed drivers and external vendors including booking rental cars, airplane and train tickets, scheduling drivers, and managing the transportation calendar.

Coordinate on-campus housing requests for guests with the Housekeeping team and off-site housing booking with local hotels and rentals.
Create and distribute informational materials and welcome packets for artists, faculty, interns, and staff.
Assist with driving, running errands, and updating calendars as needed, requiring a valid driver+rsquo;s license and comfortability to drive a 12-passenger van.

Complete required Adult/Child CPR and First Aid Training (provided to staff prior to the Festival) to be prepared for emergencies.

Act as an on-call contact for campus emergencies, working collaboratively with team members to address and resolve issues.

Budgeting + Administration

Programming team lead on managing artist and guest experience feedback, data collection and analysis.

Assist in supporting departmental finances, including processing payments, filing receipts, and tracking the budget to ensure transparent financial oversight throughout the season.

Participate in weekly departmental meetings, providing updates, sharing insights, and listening for alignment across departments.

Maintain early and constant communication with the Programming Manager regarding the coordination of guest requirements and Jacob+rsquo;s Pillow resources.

Offer general support to the Programming Department, contributing wherever needed to ensure smooth operations throughout the Festival.

Take on special projects as assigned in support of Programming Department goals.
Model best practices in hospitality, communication, and problem solving.

Artist, Scholar, and Guest Management

Support the Programming Manager with all the logistics for Festival artists, scholars, curators, and guests for public Exhibits, Audience Engagement public programs, Community Engagement initiatives, and The School.

Ensure artists feel valued and supported, including overseeing their dietary needs, wellness support, and any special requirements.


Program + Event Production

Provide assistance to the events team and support high-profile events as needed, ensuring all logistics are in place.

Assist in the planning, execution, and support of events, including late-night gatherings such as the Gala and Pride Party.

Support the seasonal setup and breakdown of the Festival+rsquo;s performance spaces, studios, exhibition spaces, and temporary tents as the festival begins and ends.


Visit jacobspillow.org/about/employment for full job description and application process.