Playwrights Horizons +ndash; Operations Coordinator
Organizational Summary:
Playwrights Horizons is a writer's theater dedicated to the support and development of contemporary American playwrights, composers and lyricists, and to the production of their new work, and Playwrights Downtown is a facility that houses the Playwrights Horizons Theater School and Studios @440.
Reports To:
Administrative Director, Downtown
Position Summary
We are seeking a highly organized and responsible individual to welcome guests and help manage Playwrights Downtown+rsquo;s space. Ideal candidates will enjoy providing structure in a dynamic creative environment, taking initiative, being solution-oriented, and would be comfortable greeting and communicating with students, renters, guests and staff. The Operations Coordinator is a full-time non-exempt position, and works in person at Playwrights Downtown from 8:30am-4:30pm Mon-Fri.
Responsibilities
Open the studios in a timely manner Monday - Friday.
Serve as the first point of contact and support for students, faculty, and renters
Provide reception needs for the spaces, including answering phones and emails, greeting and checking in guests, and routing all mail and packages
Manage and enter information in client database, including following up with renters
Monitor client accounts and oversee client billing and reporting
Create a monthly schedule for 8-10 Studio Associates, respond to schedule inquiries and coordinates coverage when needed
Create and maintain graphic assets on the building+rsquo;s monitors
Assist the Administrative Director in the marketing of studios
Maintain and manage the Downtown website
Organize, track, and replenish the office supply and stationery inventory, as well as office equipment maintenance needs + lease renewal timelines
Track office management expenses and petty cash as part of the larger Downtown budget, in partnership with the Administrative Director
Maintain, organize and oversee office space
Assist in managing PHTS classroom equipment needs
Create and maintain a system for small equipment rental
Manage relationships with external vendors (office supplies, messengers, Docusign, etc.)
Collaborate with the Facilities Coordinator on the daily maintenance of the rehearsal studios
Collaborate with the Administrative Director on the daily operations of the rehearsal studios
Skills + Qualifications
1-2 years of experience working in an office environment
Customer Service experience a plus
Comfortable conducting business over the phone
Able to greet new people with confidence and make them feel welcome
Ability to lift 50 lbs, climb ladders, and perform manual labor as needed
Ability to sit for extended periods of time as well as climb and descend stairs regularly in the performance of job duties
Proficient using computers and apps
Experience in InDesign, Adobe, MailChimp and databases, specifically Momentus (formerly Ungerboeck), a plus
Highly motivated self starter with a keen eye for detail
Ability to multitask, work under pressure, and meet deadlines
Ability to interact with diverse populations, including undergraduate students and a wide variety of rental clients
Criminal Background Check will be required
Compensation:
The organization offers a competitive benefits package, including Medical, Dental, Vision, Life + Accident Insurance, Health Reimbursement Account, Flexible Spending Account, 403(b) Retirement Plan, opportunities for professional development, paid time off, and summer half-day Fridays. This position is not able to work from home and will work in person 5 days a week.
The salary for this position is $50,000 per year
Values Statement
At Playwrights Horizons we believe that a broad spectrum of voices enriches the quality and vitality of our work. Playwrights is an equal opportunity employer and has a strong institutional commitment to diversity in its staffing and to equitable and inclusive practices. The organization is interested in receiving applications from people of all races, sexual orientations, gender identities, ages, classes, religions, and people with disabilities. The facilities at Playwrights Horizons Uptown are fully accessible and ADA compliant.
To Apply
Please submit your application materials to our portal HERE. No phone calls please.
