GENERAL INFORMATION
Position Title: Operations Director
Job Status: Full-time - 10 months- Exempt
Reports To: Exec committee of Teatro ZinZanni, Inc.
Employer: TZZ LLC DBA Teatro Zinzanni
Start Date: July 1, 2025
Compensation: $8,500 salary per month

POSITION SUMMARY:
Director of Operations:
The Operations Director manages the daily operational aspects of the theater ensuring smooth and
efficient running of the venue. This will include oversight of the staff, budgets, schedules and
technical aspects as well as ensuring the safety and quality of the performances and events as
well and the customer service experience.
The Operations Director is responsible for maintaining and clarifying communications between all
departments, which include marketing, F+B, production, and executive and administrative
teams. In addition, this position supports the production installation prior to opening.
This will include management of the staff, budgets, schedules and technical aspects as well as
ensuring the safety and quality of the performances and events as well the customer service
experience.
The Operations Director position is an Executive leader of TZZ, LLC (dba Teatro ZinZanni). This
position is responsible for developing and maintaining the Teatro ZinZanni vision in Seattle. The
goal is to infuse the Teatro ZinZanni operational approach and to ensure that all operations onsite
are complementary and consistent with the strategic financial goals of TZZ Inc. and customer
service goals.

SHOW SUMMARY:
With a 26-year history behind it, Teatro ZinZanni in Seattle presents a full evening of
entertainment, combining cirque artists, European cabaret, comedy, contortionists, jugglers and
illusionists with live music and a gourmet multi-course meal.

ESSENTIAL FUNCTIONS
Responsibilities and Duties:

● Leadership: Sets agenda and leads meeting with department leaders on weekly
basis financial and operational issues including:

Leads and creates agenda for weekly departmental meeting and follows up
on issues to solve issues.
▪ Departments include: Marketing, Audience Services, Production, Food
+ Beverage, Administration.
Monitors customer service and satisfaction
● Oversight of Show operations including:

Hiring and oversight of Production staff
Produces the production staff work schedules and subs in line with the
budget
Oversight of production processes for sound, lights, rigging and backstage
with the Stage Manager
Oversight and Management of the Production Department including the
Stage Manager, Sound, Lights, Costumes, Props and Backstage
management
Negotiates production vendor and union agreements with direction from
Exec Committee
● General administrative responsibilities,

Monitors operational expense budgets on a regular basis
With onsite staff, maintain and activate a shared list of facility maintenance
and office supplies and equipment repair and activates appropriately.
Acts as the liaison in problem solving for staff on admin. issues, HR, casting,
marketing and sales and FOH.
● Direct responsibility for security and safety processes and systems.
o Makes sure all emergency training takes place and that all information is
disseminated and understood.
o Manages security and safety for the venue and show.
● Facilities management.
o Works with the main contact for facility on nightly operations, upgrades and
processes
● Leads special events in collaboration with the TZ+rsquo;s site partners.
● All other duties as assigned.
JOB QUALIFICATIONS
Essential minimum skills, education, and experience:
● High level of experience with theater operations, including technical aspects, staff
management and budgeting.
● Strong organizational and communication skills, written and verbal
● Experience with budget management
● Operations experience in hospitality/Restaurant experienced highly considered
● Comfortable with budget management software and spreadsheets.
● Knowledge of
● Solution based mind set
● Ability to adapt to existing systems and to propose improved efficiencies.
● Consummate managerial skills with a track record of direct supervisory experience
and the ability to achieve goals through leadership, communication, influence, and
teamwork
● Ability to consistently implement several projects simultaneously in a fast-paced
environment.

● Strong computer skills and working of operational software
● Anticipates project needs and proactively delivers
● Ability to meet deadlines and work well under pressure
OTHER
● Availability and willingness to work extended hours, including nights, weekends, as
necessary.
● Able to project a positive attitude and work in collaboration with all departments
● Comfortable communicating with all varieties of staff
● Fosters trust and open/honest communication with the internal team and others

WORKING SCHEDULE/ENVIRONMENT
Works onsite at a seasonal theatrical site. Must be able to regularly speak and write in
English; and talk and hear. Specific vision abilities required by this job include close
vision, distance vision, color vision, and ability to adjust focus. Generally, works a five-
day/evening on show nights Wed. through Sunday except during the installation period.
The work week can include early mornings and/or late evenings and weekends based on
the needs of the business. Additional hours may be required.

TZZ, LLC (hereinafter +ldquo;Teatro ZinZanni+rdquo; or +ldquo;Company.+rdquo;) IS AN EQUAL OPPORTUNITY
EMPLOYER. We believe every employee has the right to work in an environment that is free
from all forms of unlawful discrimination. Consistent with applicable laws, Teatro ZinZanni
makes all decisions involving any aspect of the employment relationship without regard to
race, color, sex, pregnancy, creed, religion, age, marital or nursing mother status, national
origin, ancestry, citizenship, the presence of any disability (sensory, mental, or physical),
medical or genetic information, military or veteran status, sexual orientation, gender identity,
gender expression, or any other status or characteristic protected by applicable local, state,
or federal law. Discrimination and/or harassment based on any of those factors are
inconsistent with our philosophy of doing business and will not be tolerated. This policy of
non-discrimination applies to all aspects of recruiting and employment, including
compensation, benefits, advancement, transfers, and reductions in force. PLEASE
CONTACT THE COMPANY YOU NEED ASSISTANCE COMPLETING THIS
APPLICATION OR TO OTHERWISE PARTICIPATE IN THE APPLICATION PROCESS.

Please go to website to see full JD https://zinzanni.com/seattle/employment/