Dorset Theatre Festival seeks a House Manager for its 2024 summer season. Employment dates run May 28th
through about September 12th.

Under the supervision of the Managing Creative Director, the House Manager manages front-of-house
operations, including caf+eacute; operations and sales. The House Manager supervises one assistant and a roster of
volunteers, assuring professionalism of operations for all events at the Dorset Playhouse.
House Manager duties include:
● Recruiting, training, and scheduling volunteer ushers for all Festival performances.
● Overseeing seating, wayfinding, guest entry and egress, ticket taking, program, and marketing material
distribution
● Finding and working with cafe vendors
● Cafe sales pricing and strategy, liquor license compliance
● Answering guest questions
● Enforcing house policies and training volunteer ushers in emergency procedures
● Maintaining constant communication with FOH staff and volunteers to ensure a positive working
environment and adequate staffing levels.
● Planning opening night celebrations and providing cafe support for other events as necessary.
● Maintaining an attractive, welcoming, and safe facility for all artists, staff, and patrons.

Customer service experience is a must for this job. The ideal candidate will be excited to take the reins in
creating an enjoyable, welcoming cafe experience for our patrons. First aid, AED, and CPR certification
desirable. The house manager must be at least 21 years old and complete Vermont+rsquo;s 1st Class Server Training
Program. A valid driver+rsquo;s license is required; access to a personal vehicle desirable.