Position Title: Manager, Programming
Department: Programming
Reports To: Director, Programming
FSLA Status: Exempt, Salaried
Shift: 37.5 hours per week, may include weekends and evenings


Broad Function:
This position is responsible for the ongoing, successful management of the programming of events, production advance, event management and settlement of a portfolio of events.

Duties and Responsibilities:
- Work in concert with Director of Programming to ensure successful planning and execution of events.
- Serve as the Programming Department's central source for document flow: contracts, deal memos, riders, license agreements, contract amendments, addenda, and other important event documents are administered by this individual.
- Prepare and facilitate the routing, execution, and timely return of contracts for Bushnell Presented events, seeking input and approval from appropriate parties, including but not limited to finance, programs and front-of-house.
- Work in Artifax or other appropriate booking software to secure calendar holds for events.
- Respond to general inquiries regarding rentals of The Bushnell.
- Meet with local-arts clients to ensure successful event planning and management, and to serve as liaison between clients and other Bushnell departments, including box office, marketing, front-of-house and facilities sales.
- Assist with show advances, exchanging coordination details with artist representative(s).
- Coordinate the fulfillment of all administrative functions related to rental contracts/license agreements, internal event outlines and technical riders.
- Serve as an on-site event manager as assigned, which will include working some evenings and weekends.
- Coordinate event ticketing information with box office staff, creating seating maps as necessary.
- Create and update Excel spreadsheets, Word documents, and PowerPoint presentations as necessary.
- Create, organize, and file event folders; both hard copies and electronic versions.
- Assist with fulfillment of artist contract/rider requirements.
- Attend regular department meetings to ensure smooth and successful execution of events.
- Liaise with other departments to provide the most efficient and excellent support of our client's needs.
- Maintain excellent working relationships both internally with other departments and externally with clients and other stakeholders.
- Follow HIPPA + ADA guidelines/regulations while handling confidential information obtained from workers.
- Successfully perform other duties as assigned.

Education and/or Experience:
College degree and at least four years of experience
Prior working experience in theatrical production, concert production or event planning is preferred, but not required.
Exceptional knowledge of Microsoft Excel and Word, as well as other computer applications

Skills Desired:
Strong Communication Skills: Proficient in both written and verbal communication, with an ability to connect effectively with others.
Effective Time Management: Skilled at prioritizing tasks and meeting deadlines even when juggling multiple responsibilities.
Tech-Savvy: Highly efficient in navigating various computer programs.
Collaborative Team Player: Works well with others and contributes positively to team dynamics.
Community Ambassador: Projects a positive and polished image of The Bushnell to our community.
Energetic and Innovative: A self-starter who brings high energy and fresh ideas to the table.

Performance Competencies:
- Customer Focus + Customer Service Standards of Excellence: Listens and responds effectively to customer questions; resolves customer problems to the customer's satisfaction; respects all internal and external customers; uses a team approach when dealing with customers; follow up to evaluate customer satisfaction; measure customer satisfaction effectively; commits to exceeding customer's expectations.

o As a valued employee of The Bushnell, embrace the organization+rsquo;s Standards of Excellence.
o Consistently provide an unrivaled experience to all internal and external constituents with passion, pride, and commitment.

Diversity Commitment: Shows respect and sensitivity for cultural differences and promotes a harassment-free work environment.

Job/Technical Knowledge: Competent in required job skills and knowledge; keeps abreast of current developments; displays understanding of how job relates to others; demonstrates knowledge of techniques, skills, equipment, procedures, and materials. Applies knowledge to identify issues and internal problems; works to develop additional technical knowledge and skills.

Cooperation/Teamwork: Works harmoniously with others to get a job done; responds positively to instructions and proceeds; able to work well with staff, co-workers, peers and managers; shares critical information with everyone involved in a project; works effectively on projects that cross functional lines; helps to set a tone of cooperation within the work group and across groups; coordinates own work with others; seeks opinions; values working relationships; when appropriate.

Communication: Writes and speaks effectively; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind own opinions; asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others, using all appropriate tools of communication; uses consideration and tact when offering opinion. Demonstrates positive communication with staff, vendors, volunteers, patrons and external customers.

Judgment: Uses discretion in making decisions within the scope of their job. Refers decisions beyond this scope to their supervisor. Discretion in handling confidential material.

Dependability + Time Management: Organizes work well and uses time effectively; attendance + punctuality fall within standards. Takes responsibility for actions and accepts responsibility for mistakes. Follows through on assignments despite setbacks; shifts priorities when necessary; keeps commitments; arrives at meetings and appointments on time; is committed to doing the best job possible.

Work Habits: Demonstrates commitment, dedication, cooperation, positive behavior, adaptability, and flexibility with changes in jobs and duties.

The above statements are intended to describe some specific duties and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer, proud to serve Connecticut and its citizens.

To apply please submit a cover letter and resume to jobs@bushnell.org